Admin
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Registered: 08/03/07
Posts: 2
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Reply with quote | #1 |
Apologies to anyone who does not promptly receive their payment.
Be assured we do pay all cash redemptions. However there will inevitably be delays or errors (such as incorrect addresses) in a minority of cases.
When redeeming cash we provide a phone number in addition to an email address if a member wishes to query their payment or make a complaint.
Please write to points@opinionmatters.com.au to query slow payments and feel free to post any further issues regarding payment of cash redemptions in this forum.
Regards,
Jak
Opinion Matters
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